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Effective Communication--Electronic, Phone and Face-To-Face
“Einstein was wrong. The speed
of gossip is much faster than the speed of light.”
—Ben Leichtling
Does seemingly harmless
e-mail spark controversy and flurries of responses?
Are you getting your intentions
and information across clearly or do misunderstandings cause problems?
Does dealing with e-mail
sometimes get in the way of productivity?
Create a culture that makes electronic
communication efficient and effective: make technology and people work
for you, not against you
We help you:
Take advantage of the 7 Crucial Components
of Communication – even electronically.
Avoid the top 10 mistakes made in electronic
communication.
Make and maintain effective team ground
rules for electronic communication.
Learn what not to communicate electronically.
Diminish misunderstandings and learn
how to recover most easily from them.
Learn what can be communicated effectively
and how.
Recognize and respond to “terminally
resistant” abusers of electronic communication.
Practice with case studies and exercises
to increase your skill with electronic communication.
Give and receive feedback and protect
yourself without becoming defensive.
You need:
Presentations,
workshops and training to make your goals, strategies and systems
clear and to set the high standards that will align the efforts of leaders,
managers and staff.
Guidance
and facilitation of systematic processes to train your staff and
managers in the culture you need to avoid misunderstandings, personality
clashes and warring cliques, and to boost productivity.
Coaching
focused on specific situations so your leaders and managers know
what to do before molehills become mountains.
Ben delivers results you can see and feel
Ben's work is real-world, not only because
of his vast professional experience but because of his own changes.
Energize, align and focus effort in support
of desired changes.
Call Ben at 303-458-6616 to personally:
Assess
what you need to reach the next level
Design
Presentations, Workshops, Retreats and Focus Sessions
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email
Ben | phone 303.458.6616
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